Privacy Policy

Effective Date: 04/01/2024

Business Name: Pinnacle Painting & Remodeling, LLC

Website: www.pinnaclepaintingmo.com

Pinnacle Painting & Remodeling values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our advertisements, or use our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

• Full name

• Email address

• Phone number

• Property address

• Project details

• Payment information (if applicable)

This information is collected when you:

• Fill out a contact form

• Request a quote or estimate

• Call or message us

• Schedule services

• Submit a lead form through Facebook, Instagram, or other platforms

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

We may use cookies and tracking technologies, including:

• Meta (Facebook) Pixel

• Google Ads tracking

• Google Analytics

2. How We Use Your Information

We use the information we collect to:

• Provide painting estimates and services

• Communicate about your project

• Schedule appointments

• Process payments

• Send appointment reminders

• Respond to inquiries

• Improve our website and customer experience

• Measure advertising performance

• Send promotional offers (if you opt in)

3. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

• Payment processors

• Scheduling software providers

• Email marketing services

• Advertising platforms (such as Meta and Google)

• Website hosting providers

These third parties are only permitted to use your information to provide services on our behalf.

4. Advertising & Tracking

We may use third-party advertising services, including:

• Meta (Facebook & Instagram Ads)

• Google Ads

These platforms may use cookies, pixels, and similar tracking technologies to:

• Show you relevant ads

• Measure ad performance

• Retarget website visitors

You can manage ad preferences through your Facebook or Google account settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your state or country of residence, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Opt out of marketing communications

To exercise your rights, contact us at the information below.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Pinnacle Painting & Remodeling, LLC

Email: pinnaclepaintingmo@gmail.com

Phone: 816-379-6895

Mailing Address: P.O. Box 1549 Independence, MO 64055-1549